DPRD West Bandung Regency Launches E-Tamu Application, Marking a New Era of Transparent and Efficient Digital Public Service

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West Bandung, February 18, 2026 — The Regional House of Representatives of West Bandung Regency (Dewan Perwakilan Rakyat Daerah Kabupaten Bandung Barat) has officially launched the E-Tamu application as part of a strategic initiative to accelerate digital transformation within the local legislative institution. The innovation reflects a strong commitment to improving administrative transparency, service efficiency, and public accessibility in governance.

A Digital Guest Management System
E-Tamu is a web-based application designed to facilitate and streamline the registration and management of official visits to the DPRD West Bandung Regency. The platform serves multiple purposes, including work visits, public hearings, consultations, inter-agency coordination, and other official activities related to the legislative body’s duties and functions.
Through this system, individuals, community groups, institutions, and government agencies can register their visits online by completing a digital form via an official link. The submitted data is automatically integrated into the Secretariat’s administrative system, enabling structured documentation, scheduling, and verification.

Initiated by the Secretariat Under Ricky Riyadi’s Leadership
The implementation of E-Tamu is managed by the Secretariat of DPRD West Bandung Regency under the coordination of Secretary of the Council (Sekwan), Ricky Riyadi. He emphasized that the initiative represents the institution’s dedication to modernizing governance practices and strengthening professional public service standards.

According to Ricky, prior to the introduction of E-Tamu, the guest registration process was handled manually or through informal communication channels such as WhatsApp messages. This conventional approach often led to inefficiencies, fragmented documentation, and potential administrative errors.
“Previously, everything was done conventionally — confirmations via WhatsApp, manual record-keeping on paper, and physical document printing. With E-Tamu, visitors simply access the provided link and fill out the online form. This allows us to systematically manage visit schedules and accurately record the number of guests,” he explained.

Officially Enforced on February 18, 2026
The E-Tamu application officially came into effect on Wednesday, February 18, 2026. Since its launch, all guest reception procedures within the DPRD office are required to use the new digital system.
Where: Implemented at the DPRD Office in West Bandung
The system is implemented at the DPRD West Bandung Regency Office located on Jalan Terusan Padalarang–Pasirhalang, Cisarua District, West Bandung Regency, West Java, Indonesia. All visit coordination and administrative processes at this location are now integrated into the E-Tamu platform.

Addressing Inefficiency and Strengthening Transparency
The launch of E-Tamu responds to the growing need for digital adaptation in public sector administration. Manual systems previously used were considered less effective due to:
Paper-based documentation prone to loss or misfiling
Limited data integration
Inefficient scheduling coordination
Potential miscommunication between visitors and administrators
By transitioning to a digital platform, the Secretariat aims to minimize administrative errors, enhance data security, and ensure transparent documentation of all official visits.
The initiative also aligns with broader bureaucratic reform efforts and the increasing demand for accountable, technology-driven governance at the regional level.

Integrated, Systematic, and User-Friendly Process
The E-Tamu system operates through a simple yet structured mechanism:
Visitors access the official registration link.
They complete the digital guest form with required information.
The data is automatically stored and integrated into the Secretariat’s administrative database.
Officers verify and schedule the visit accordingly.

All records are electronically archived for documentation and reporting purposes.
This digital workflow ensures improved organization, real-time monitoring, and systematic record management, significantly reducing the likelihood of miscommunication or scheduling conflicts.
Website Optimization to Enhance Public Information Transparency
In addition to launching E-Tamu, the Secretariat is also optimizing its official website as a centralized public information hub. Legislative activities — including law-making functions, oversight responsibilities, and coordination with Regional Apparatus Organizations (OPD) — will be routinely published in the form of news updates.

This effort aims to strengthen public information disclosure and provide journalists, stakeholders, and citizens with easier access to accurate and reliable data. dependable source of information. Media partners can use it as a reference for reporting without difficulty in accessing data related to council activities,” Ricky added.
Commitment to Modern and Adaptive Governance

The implementation of E-Tamu symbolizes DPRD West Bandung Regency’s commitment to embracing digital innovation in governance. It represents a significant step toward building an administrative system that is adaptive to technological advancements, professional in service delivery, and transparent in public accountability.
Through this transformation, DPRD West Bandung Regency aspires to foster more efficient, accessible, and responsive interactions between the legislative institution and the community — in line with the spirit of bureaucratic reform and digital-based public service at the regional level.
The launch of E-Tamu is not merely a technological upgrade; it marks a structural shift toward a smarter, more transparent, and citizen-oriented legislative administration in West Bandung Regency.

Budi jabrig

Editor bjnews media com